Archive for December, 2009

Article – Chase “Ink” business credit cards

Posted by Ron Olsen on Wednesday, 30 December, 2009

New Business Credit Cards: Chase Ink

http://www.allbusiness.com/banking-finance/banking-lending-credit-services-payment/13416558-1.html

Gerri Detweiler
Friday, November 13 2009

With fewer and fewer funding sources, it is great to see other groups step in with some reasonable options.


Article – Keeping your cool

Posted by Ron Olsen on Tuesday, 29 December, 2009

Soothing Anger-Management Techniques
Feeling like you’re about to boil over from stress and irritation? Here’s how to keep the lid on.

http://www.forbes.com/2009/11/23/stay-cool-at-work-entrepreneurs-human-resources-anger.html

Christopher Steiner
Forbes
Novemeber 23, 2009

Six tips for controlling your anger and diffusing tense situations. Something that I’m sure we can all use from time to time.


Article – Process credit cards via iPhone?

Posted by Ron Olsen on Monday, 28 December, 2009

Twitter creator wants to give away Square, his credit card payment gadget

http://latimesblogs.latimes.com/technology/2009/12/square.html

Mark Milian
Los Angeles Times
December 2, 2009

A plug-in device that, with some software, can process credit card transactions on the spot.  Interesting concept for bringing the iPhone into more mainstream business applications.  Or is that the small businesses that could use this are the ones that already have the “cool” iPhones?  Chicken or egg, it will still be interesting to see how it works.


Article – You can have balance and be successful

Posted by Ron Olsen on Wednesday, 23 December, 2009

Work Less (It’s Good for Business)
Doctors told Brett Schklar to slow down – or else. That’s when he started his own company and learned that paying more attention to life off the job made him much better on it.

http://www.entrepreneur.com/magazine/entrepreneur/2009/december/204088.html

By David Port
Entrepreneur Magazine
December 2009

Sometimes all it takes is a slap in the face to make you sit up and take notice of what you are doing with your life.  Brett’s story is an inspiring one.  I think that I’m going to drop him a line and grab a cup of coffee with him, if he still drinks coffee!


Article – Goldman Sachs, Buffett to help small business

Posted by Ron Olsen on Tuesday, 22 December, 2009

Goldman Sachs teams with Warren Buffett on $500 million effort to help small businesses

http://finance.yahoo.com/news/Goldman-Sachs-Buffett-to-help-apf-4204096467.html?x=0

Yahoo Finance
Tuesday November 17, 2009

Recognizing the lack of available capital for small businesses and that the recovery is tied to the success of this class of business, Goldman steps up and gets Buffett involved. Kudos!


Article – How secure is your network?

Posted by Ron Olsen on Monday, 21 December, 2009

Law and public relations firms drawing attacks

http://news.yahoo.com/s/ibd/20091118/bs_ibd_ibd/20091118trends

Investors Business Daily
November 18, 2009

A disturbing trend against those firms that we trust with our most precious information. Attorney-client privilege doesn’t do much if the information leaks out of the attorney’s office. Managing a network on your own in a small business is increasingly challenging and cost-prohibitive to do it correctly.


Article – Do you know the lifetime value of your customers?

Posted by Ron Olsen on Friday, 18 December, 2009

Embracing lifetime value

http://sethgodin.typepad.com/seths_blog/2009/11/embracing-lifetime-value.html

Posted by Seth Godin
November 19, 2009

Seth discusses a valuable topic for all small businesses to consider: How much am I spending to acquire each new customer (customer acquisition cost), and how much profit will I see from that customer over my lifetime contact with them? If you run a business that doesn’t generate repeat business, then you need to make sure that you recover all your costs on the first (and only visit). If you run a business that involves recurring monthly revenue, you need to consider the overall value of that customer (both in how you attract new customers, and how much you are willing to spend to keep existing customers). I was involved in a business that was spending $270 on average to acquire customers with a lifetime value of $176. Clearly, not a sustainable business model.


“Hey, whatcha reading?”

Posted by Ron Olsen on Thursday, 17 December, 2009

One of the best things about having started Insight is that I’ve taken a renewed interest in, and made the time for, learning about what is happening in the world around me.  Specifically, the entrepreneurial and small business worlds.  When I was focusing my time at Progressive, it was all about the housing market, home builders and home electronics.  Now, I spend my time reading about marketing, leadership, social media and a handful of other topics and I feel like Rip Van Winkle just waking up from a long nap. There is so much going on around us, so many new and innovative concepts and ideas; I had forgotten how exciting emerging companies and technologies really can be.

But the reality is that you can’t read everything, or else all you would do is read newsletters and news websites and RSS feeds and never get any work done.  So over the last year, I’ve narrowed down my reading to a few magazines, websites and newsletters that I’ve found to be the most helpful, informative and enjoyable for me.

I will mention that in addition to signing up and receiving this information, you actually have to make time to read and digest it. I spent years getting magazines that I “should” read, which were never even looked at, and subscribed to news feeds that I never reviewed. For me, I have found that I need to set aside 2 time slots weekly where I can catch up on email newsletters and articles, some daily time to read the paper, and I read magazines and other publications as time permits on the weekends or evenings. It is simply a matter of making the time (and for traveling often enough that I can “catch up” on the plane or in the airport).

So what do I read, how do I receive it and why is it important to me?

  • Denver Post (Daily): Everyone should be aware of what is happening in the world around them. I receive the paper on the Kindle, so it is manageable when I’m on the treadmill or on the road. It eliminates most of the pictures and just gives you the stories.  I focus on the news, local news and the business sections.  I skim the sports section because I’m just not that into sports.
  • Denver Business Journal (Weekly):  Good focus on the business happenings in our community.  I also receive the daily journal updates for Denver and Portland.  You can sign up for free, whether or not you subscribe the business journal.
  • Magazines (Monthly):  Fortune and Fast Company (Business, Tech, Entrepreneurial news and articles) and 5280 (Denver food and entertainment scene)
  • Email newsletters (Daily):  In addition to the business journal newsletters noted above, I am a fan of the Smartbrief series.  Smartbriefs are a series of daily email news summaries in a wide variety of industries.  They are free and they are a great source of information.  I am currently signed up for 9 of these newsletters, focusing on everything from entrepreneurship and small business, to social media and consumer electronics.  They give a great 2 sentence summary of the highlighted articles and they have a good team of editors selecting the ones most intriguing for each category.
  • Websites (Weekly):  Two in particular that I’ve found to be very worthwhile. First, Anita Campbell and her team at Small Business Trends do an amazing job of writing and aggregating pertinent content for small business owners and executives. Second, Guy Kawasaki and his team at Alltop have put together a great resource for news and information on, well, just about anything.  Pick a topic and start reading. (I should warn you that I’ve lost a couple of afternoons that way, so be careful!)
  • Mobile App (Daily): One final source of technology news that I use is an application on my Blackberry that summarizes the latest articles on ZDNet. It’s easy to review headlines, read the full story and forward a link of the story directly to yourself or to anyone in your contact list.  Smooth, efficient and I am guaranteed to always have reading material with me wherever I go.

For me, it is all about the routine.  If I don’t set aside the time for it, it either doesn’t get read or I feel the need to read it the moment that it comes in, which wreaks havoc on a day’s productivity. And the one thing that I don’t have a lot of these days is time.

Which newsletters, magazines, publications or websites work best for you? Have you found success in balancing out the desire for news and information with the demands of the day?  What works best for you?


Article – Room to grow for our collective leadership skills

Posted by Ron Olsen on Thursday, 17 December, 2009

Research finds leadership skills inadequate to meet current and future demand

http://www.thepracticeofleadership.net/2009/11/17/research-finds-leadership-skills-inadequate-to-meet-current-and-future-demand/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ThePracticeOfLeadership+%28The+Practice+of+Leadership%29

by George Ambler
The Practice of Leadership
Tuesday, November 17, 2009

No matter how good at leading we believe we are, there is always room for growth. George points out that a majority of business leaders only possess one of the seven leadership traits studied. One. How many do you have?


Article – Maximize your WordPress blog

Posted by Ron Olsen on Wednesday, 16 December, 2009

10 Ways to Make WordPress More Useful

http://www.openforum.com/idea-hub/topics/marketing/article/10-ways-to-make-wordpress-more-useful-john-jantsch

John Jantsch – Founder, Duct Tape Marketing
OPEN Forum
December 2, 2009

With so many people, myself included, getting into the blogging world, the list of tools to make the blog experience more meaningful keeps expanding.  Look for some of these new tools to show up on our blog in the coming months.